The Short Answer

What Is Equipment Downtime?

Downtime is the time equipment or a system is not available for production because of breakdowns, repairs, or changeovers. Downtime percentage = downtime hours ÷ scheduled hours × 100.

How to calculate it and its cost: log every hour a key machine is down, divide by scheduled hours, then estimate the cost three ways and keep them separate: lost revenue, the lost profit you never recovered, and the repair bill.

In Plain English

The Hours Your Equipment Should Be Working

Downtime is the hours your equipment should be working but is not.

A breakdown costs more than the repair bill. The real cost is the sales you could not make while it was down, and that number is usually much bigger.

A Real-World Example

The Pizza Shop With a Dead Oven on Friday

Illustrative example

A pizza shop in New York has its oven down for 6 hours on a Friday in March. The shop normally sells about $180 an hour then, so lost revenue is about $1,080.

Roughly a quarter of those orders came back on Saturday, and ingredients and packaging run about 30 percent of sales. Estimated lost profit is about $570, plus a $400 repair. A restaurant business plan that funds maintenance up front usually costs less than one bad Friday.

From Dr. Paul’s Fabled Forest

Commander Colt and the Cracked Wheel

Doctor Owl and Mrs. Owl-Willow were sharing a picnic by the creek when a tour wagon limped past on a cracked wheel. Commander Colt galloped after it.

“Just a bit more horsepower!” Colt called over his shoulder.

That evening, Colt stopped by, worn out. The wheel had cost only a few coins to fix. But the afternoon tours were canceled.

Doctor Owl unrolled a scroll and wrote three numbers. The first was the coins the canceled tours would have brought in. The second was the coins Colt actually lost after the riders who rebooked for the next day. The third was the coins for the wheel.

Colt stared at the middle number for a long time. It was many times bigger than the third.

The next week, Forest Trails & Tours started checking every wagon wheel on the first day of each moon.

Just one of many stories from Book 3 of Dr. Paul’s Fabled Forest Business School Series.

Dr. Paul’s Insight

Dr. Paul has owners price a breakdown by lost sales, not just the repair bill, before deciding on maintenance.

Put It to Work

Downtime and Its Cost

Downtime percentage = downtime hours ÷ scheduled hours × 100. For March (illustrative): 6 ÷ 240 = 2.5 percent.

Keep three numbers separate:

NumberHow to figure itMarch (illustrative)
Lost revenueHours down × normal sales per hour6 × $180 = $1,080
Estimated lost profitRevenue never recovered, minus costs you did not spend$1,080 × 75 percent not recovered = $810; minus 30 percent ingredients and packaging = about $570
Repair costThe bill$400
Financial impact estimate

About $570 in lost profit plus a $400 repair = about $970. Overtime to catch up would add to it.

Log columns: Date | Machine | Hours down | Cause | Repair cost | Lost revenue | Orders recovered

Watch Out

Mistakes When Measuring Downtime

Watch OutCounting only the repair bill

The repair is usually the smallest part of the cost.

Watch OutTreating lost revenue as lost profit

Some sales come back, and some costs were never spent. Estimate the profit.

Watch OutNot logging short stoppages

Ten minutes a day adds up to hours a month.

Watch OutSkipping maintenance to save time

The time saved today is borrowed against a bigger breakdown later.

Why It Matters

Benefits of Tracking Downtime

  • Better maintenance decisions
  • A clear case for backup equipment
  • Fewer surprise closures
  • More reliable capacity

In Your Business Plan

How Equipment Downtime Shows Up in a Business Plan

Lenders want to see that the business plans for breakdowns before they happen. A downtime log and a maintenance budget show it.

Sample plan excerpt: Operations, Equipment

“Downtime is logged for each key machine. In March, oven downtime was 6 hours, or 2.5 percent of scheduled hours, with an estimated financial impact of about $970 including repair. The plan funds quarterly preventive maintenance and a service contract, budgeted at $1,600 a year.”

FAQ

Questions Owners Ask About Equipment Downtime

What is planned vs unplanned downtime?
Planned downtime is scheduled in advance, like maintenance or a changeover. Unplanned downtime is a surprise, like a breakdown. Planned downtime is usually much cheaper, because you choose when it happens.
How do you reduce equipment downtime?
Log every stoppage with its cause, schedule preventive maintenance on your most important machines, keep common spare parts on hand, and train staff to spot early warning signs.
What is a good downtime percentage?
It depends on the equipment and the industry. The most useful benchmark is your own trend: is downtime falling as your maintenance improves? Focus first on the machines that limit your output.

More From the Series

Keep Building Your Business

Every book in Dr. Paul’s Fabled Forest Business School Series teaches one subject through short stories, real terms, and one-page worksheets.

Dr. Paul Borosky, DBA, MBA

Dr. Paul is a business consultant and author with 14+ years of experience and 1,000+ written business plans. He works with owner-run small businesses on plans, financial projections, and the systems that let a business run without the owner doing everything. This page is part of the glossary for Operations for Small Businesses, Book 3 of Dr. Paul’s Fabled Forest Business School Series.

This page is for general educational purposes only. It is not legal, safety, accounting, or other professional advice. For decisions about your own business, consult a qualified professional.