What Is Inventory Management for a Small Business?

Textbook Definition

Inventory management is the process of ordering, storing, tracking, and controlling a business's stock of materials and goods, using periodic counts, par levels, and reorder points to balance availability against carrying cost.

In Plain English

Inventory management means knowing what you have, how fast you use it, and when to order more. For each item that matters, you set two numbers: the order-now line and the fill-to line. Then someone checks the shelf against them on a schedule.

Why Do Businesses Run Out and Overstock at the Same Time?

Because they order by sight. Things you can see get reordered. Things hidden behind other things run out. And whatever the friendliest salesperson sells piles up, because there is always a deal and you can never have too much of it. Until you can.

Both mistakes cost money. Running out loses sales and sends you to a competitor to buy at twice the price. Overstock is cash sitting on a shelf, earning nothing. The fix starts with an inventory count, then one rule per item.

Signs you have this problem:

  • You order when something "looks low."
  • You have run out of a key item in the last month.
  • You have a storeroom shelf of something you will not use up this year.
  • You buy extra because the supplier offered a deal.
  • Nobody can say how many of your top item are on hand right now.
  • Items you need are stored behind items you do not.
Too much of one thing is usually just too little attention to everything else. Count it, then set the lines.

What It Looks Like When the Boxes Are Gone and the Tape Is Not

From the Fabled Forest · Chapter 11

Otto the Octopus runs Eight-Arm Errands, a busy shipping counter. One morning, with seven customers in line holding parcels, his clerk Tobias reached for a box and found the shelf empty. Otto opened the storeroom. It was full to the ceiling with tape.

They closed an hour early and counted everything. Four hundred and seven rolls of tape, at four or five a week: almost two years. Zero boxes. Labels nearly gone. Otto had ordered boxes "when they looked low," and the boxes were kept behind the tape, where nobody could see them.

Doctor Owl gave every item two numbers. Boxes: thirty a day, three days to deliver, plus a cushion. Order at 150, fill to 300. Tobias took the Friday count. When boxes still ran out once between Fridays, Tobias added his own rule: the fast movers get counted every morning. A sign went on the storeroom door: TAPE: DO NOT ORDER.

Otto's story is Chapter 11 of Operations for Small Businesses, Book 3 of Dr. Paul's Fabled Forest Business School Series.

How to Set Up Inventory Management in 5 Steps

You can do this with a clipboard. Software helps later, but the numbers come first.

  1. Count everything once.

    Every item, every shelf, written down. It takes an afternoon. Close early if you have to. You will find things you forgot you owned.

  2. For each item that matters, find two facts.

    How many you use in a typical day or week, and how long a new order takes to arrive.

  3. Set the reorder point.

    Daily use times delivery days, plus a cushion for late deliveries. When the shelf reaches that number, someone orders. This is your reorder point.

  4. Set the par level.

    How full the shelf should be after an order arrives, usually a week or two of use. When you order, count what is on the shelf and what is already coming, and order enough to reach the par level.

  5. Give one person the count.

    Weekly for most items. Daily for the fast movers. Write the count next to the reorder line so anyone can see when it has been crossed.

Dr. Paul's Insight

The most common mistake is counting once and never again. The numbers go stale and everyone drifts back to "looks low." The second mistake is counting fast-moving items too rarely. If you use thirty a day and count once a week, the shelf can cross the line on Monday and nobody sees it until Friday. Match how often you count to how fast it moves.

Worked Example: Setting the Two Numbers You use about 30 boxes a day. New boxes take 3 days to arrive: 30 × 3 = 90. Add a 2-day cushion for late deliveries: 60 more. Reorder point = 150. Par level, about 10 days of use = 300. If 150 are on the shelf and none are on the way, order 150. Meanwhile, 407 rolls of tape at about $2 each is roughly $800 of cash on a shelf, enough for nearly two years. Figures are an illustration to show the math, not a projection for your business.

Sample: An Inventory Card

One line per item that matters. Check the count against the reorder point.

Business: Shipping counterCounted by: One named person
ItemUse per dayDelivery daysReorder atFill toCount
Small boxes303150300Daily
Large boxes10350100Daily
Labels (sheets)252040Weekly
Packing straw (bales)0.57610Weekly
Brown tape (rolls)12Do not orderOn handWeekly

Sample for illustration. Use your own usage and delivery times.

Video: How to Set Par Levels and Reorder Points

Video Coming Soon

Inventory Management for Small Business: Par Levels and Reorder Points

Dr. Paul counts a small storeroom and sets two numbers for each item on screen.

We Are Out of Boxes

Chapter 11 · Inventory Management

A Warehouse of Tape: An Octopus's Count

"We are out of boxes," said Tobias.

The line behind Doctor Owl made a low unhappy sound. Every creature in it was holding something that needed a box.

"Out?" Otto came forward, all eight arms at once. "We can't be out. We had boxes on Friday. I saw them." He went to the storeroom door and opened it.

What was behind the storeroom door, and what two numbers fixed it? Find out in Chapter 11. Book 3 of Dr. Paul's Fabled Forest Business School Series.

Get the Book on Amazon →

Inventory Management Questions

What is the difference between a par level and a reorder point?
The reorder point is the amount on the shelf that means "order now," enough to last until the new stock arrives plus a cushion. The par level is how full you want the shelf after the order arrives. One tells you when to order, the other how much.
How do you calculate a reorder point?
Multiply how many units you use per day by the number of days a new order takes to arrive. Then add a cushion, often a few extra days of use, in case delivery is late. When stock falls to that number, place the order.
How often should a small business count inventory?
Do one full count to start, then count your most important items weekly. Count the fastest-moving items daily or every time you open. Do a full count again at least once or twice a year, and any time the numbers stop matching what you see.
How do I avoid overstocking?
Set a par level for every item and never order past it, even when a supplier offers a deal. Check how many weeks of supply you have before buying more. Overstock ties up cash, takes up space, and can expire or get damaged before you use it.

Written by Dr. Paul Borosky, DBA, MBA, business consultant and author who helps owners build businesses that run on systems. Want help taking cash off your shelves without running out? See fractional COO services.

This page is for general educational purposes only. It is not legal, safety, employment, financial, or tax advice. Safety and employment rules differ by place and industry. Dollar figures are illustrations. The Fabled Forest and its characters are fictional. For decisions about your own business, consult a qualified professional.