Four Things Owners Say About Competition, and What Is True

Every owner has a reason the competition does not matter. Here are the four Dr. Paul hears most.

Myth"Nobody else does what I do."

FactSomebody else gets the money. If no one sells your exact product, your customer spends that budget on something else. That something is your competitor.

Myth"I will just be better."

FactBetter only wins if the customer can tell. Most cannot until after they buy. Before that, they compare price, reviews, location, and convenience.

Myth"The big chain is not my competition."

FactThe chain sets the price your customer expects. You do not have to beat it. You do have to explain why you cost more.

Myth"I will check the competition once I am open."

FactBy then the lease is signed. The scan is cheapest when it can still change your location, your price, or your idea.

Four Ways to Work With Dr. Paul

02

Business Plan Writing

The bank wants a market and competition section that holds up. Dr. Paul writes the plan and the financials around it.

Business plan writing →

03

Fractional CFO/COO

Already open and feeling the squeeze from a new competitor? Dr. Paul reads the numbers with you every month, part time.

Fractional CFO and COO →

04

Small Business Education

Free guides on competitors, positioning, and marketing for owners who learned the trade first. Prefer to write your own plan? See the templates.

Free guides →

Direct, Indirect, Substitute, and the One That Opens After You

Competition is not just the shop that looks like yours. It is anyone who could take the same dollar from the same customer. Sort them into four buckets.

Type Who it is Lake Mary example What you do about it
Direct Same product, same customer. A second boutique fitness studio a short drive down Lake Mary Boulevard. Know their prices, hours, and reviews cold. Pick one thing you do clearly better.
Indirect Different product, same need. For a lunch spot: the cafeteria inside a large office building, or a meal delivery app. Compete on the need, not the product. Faster, closer, or easier wins.
Substitute The customer solves it another way, or skips it. For a lawn service: the homeowner who buys a mower and does it on Saturday. Sell the time and hassle you save. Price against their weekend, not against another crew.
The one after you A copycat who opens once you prove demand. A national brand that could take a pad site once a busy corridor shows the market is there. Build what is hard to copy: relationships, reviews, systems, a niche you own.

Most owners only write down row one. Rows two and three often take more of your customer's money, and row four shows up in year two. You cannot stop a copycat. You can give your customers a reason to stay. That is the work Dr. Paul does with owners on the Lake Mary business consultant side of the practice, and it starts before you open.

Why Your Lake Mary Competition Is Closer, and Bigger, Than It Looks

Lake Mary is a small city with a big office footprint along I-4. That mix shapes who you compete with.

236,228square feet of retail space at Colonial TownPark alone, anchored by national names
City + CountyLake Mary businesses need a city business tax receipt and a Seminole County one
16,798residents in the 2020 Census, a small base for a city full of corporate offices

Sources: NADG, Colonial TownPark property page; Seminole County Tax Collector, Business Tax Receipts; Lake Mary, Florida (Wikipedia, citing the 2020 Census).

Read those together. Colonial TownPark, west of I-4, mixes Publix, Ruth's Chris, a cinema, and a long list of national and local tenants with offices and apartments upstairs. Lake Mary is also home to offices such as the AAA national office and Scholastic Book Fairs. So a new coffee shop, salon, or lunch counter could be competing with brands that have a marketing budget bigger than your whole build-out.

That does not mean you lose. It means your direct competitor may be a chain, your indirect competitor may be the break room, and the Lake Mary Boulevard and Rinehart Road corridors may each draw a different crowd at a different hour. Your scan has to look at both.

The Lake Mary Competitor Scan, Step by Step

One afternoon. A notepad. Five free sources. Do them in this order.

  1. Search Sunbiz for your industry words

    The Florida Division of Corporations lists every registered LLC and corporation, with addresses and filing dates. Search the words your competitors would use in their names. Recent filings near Lake Mary may be the competitor that opens after you.

    Florida Sunbiz search

  2. Pull the county business tax records

    Because Lake Mary businesses also need a Seminole County receipt, county records can show who is registered to operate. The Tax Collector posts business tax search and public record reports.

    Seminole County business tax

  3. Drive the corridor at your customer's hour

    Lake Mary Boulevard at lunch. Rinehart Road on a Saturday. Colonial TownPark on a Friday night. Count the cars, note the prices, watch the lines. Go when your customer would go.

    Your own two eyes

  4. Read their one-star and three-star reviews

    Five-star reviews tell you what they do well. One-star and three-star reviews tell you what customers wish someone did better. That gap is your opening.

    Google and Yelp reviews

  5. Ask the people who already know

    Other owners hear about new openings first. The Seminole County Chamber runs a Lake Mary council that meets for coffee. One morning there may beat a week online.

    Seminole County Chamber, Lake Mary council

Your output: one page. Every competitor in a row. Columns for type, price, strength, weakness, and "what I do differently." If you cannot fill in that last column, you do not have a position yet. Fix that before you fix the logo.
Got the list but not the answer to that last column? That is the session.Call or text (321) 948-9588 →

What Lake Mary's Own Annual Report Says About Your Competition

Every year the city publishes a financial report. Most owners never open it. Three lines in the latest one matter to anyone sizing up competition in Lake Mary.

  1. About 17,516 residents

    The city's estimate for the fiscal year ended September 30, 2025. A small resident base means many local businesses fight for the same households, so your direct competitors may be fewer streets away than you think.

  2. Manufacturing, medical, retail, professional office, and technology

    That is how the city describes its business community. A medical office park or a tech campus may feed you customers, and may also run its own cafe, gym, or vendor list. That is an indirect competitor.

  3. Office vacancies

    The report names vacancies in office space as one reason commercial values were flat or falling. Fewer workers in a building could mean a thinner weekday lunch crowd. Empty space could also draw the competitor who opens after you.

Source: City of Lake Mary, Annual Comprehensive Financial Report, fiscal year ended September 30, 2025, letter of transmittal (filed with the Florida Auditor General).

What to do with it: before you sign near an office building, walk the lobby directory. Count the empty suites. Ask the landlord what occupancy looks like today. Your customer count, and your competitor count, both start there.

Dr. Paul's Insight: Size Matters Less Than Focus

Dr. Paul's Insight

"They've got four hundred posters and a hawk. I've got a sign. How do I compete with that?"

Chapter 20 · Four Hundred Posters, One Sign: A Squirrel's Fair

From Marketing for Small Businesses, Book 4 of Dr. Paul's Fabled Forest Business School Series

Dr. Paul's take: The big competitor is rarely what sinks a small Lake Mary business. Being vague is. When an owner cannot say in one sentence why a customer should pick them over the chain at Colonial TownPark, the customer cannot either, so they default to the name they already know.

The fix is not a bigger budget. It is a sharper target. Pick the customer the big player serves badly, learn what they complain about, and build your offer around that. Dr. Paul's Organize-Plan-Grow™ approach starts with exactly that question.

Know Your Customer, Know Your Competitor, Taught Through Stories

Marketing for Small Businesses book cover, Dr. Paul's Fabled Forest Business School Series Book 4

Dr. Paul's Fabled Forest Business School Series · Book 4

Marketing for Small Businesses

Who is your customer, who else is chasing them, and why should they pick you? This book teaches the marketing basics a small business owner actually uses, through short stories from the Fabled Forest, with plain steps you can apply to your own shop. Written for owners who would rather be doing the work than reading marketing jargon.

Get Book 4 on Amazon →

Competition Questions Lake Mary Owners Ask

How do I find out who my competitors are in Lake Mary?
Start with three free sources. Search the Florida Division of Corporations Sunbiz site for businesses using your industry words. Check the Seminole County Tax Collector business tax records, since Lake Mary businesses need both a city and a county receipt. Then drive the corridor your customers use, such as Lake Mary Boulevard, Rinehart Road, or Colonial TownPark, at the hour they would come to you. Write down every business that could take that customer's money, not just the ones that look like you.
What is the difference between direct, indirect, and substitute competitors?
A direct competitor sells the same thing to the same customer. An indirect competitor sells something different that solves the same need. A substitute is the customer solving the problem another way, including doing it themselves or doing nothing. Most new owners only plan for the first one. The other two often take more of the customer's money.
What if there is no competition for my business idea?
There is always competition for the dollar, even when no one sells your exact product. If nobody in Lake Mary offers what you plan to offer, ask what your customer buys instead today. That is your competitor. If the honest answer is nothing, check whether the demand is really there before you sign a lease.
Can Dr. Paul help me size up my competition before I open?
Yes. A business consulting session can walk through your competitor list, compare prices and positioning, and turn it into a clear reason a Lake Mary customer should pick you. You leave knowing who you are up against, where the gap is, and what to say about it.

Know your competitors before your landlord does.

Dr. Paul Borosky, DBA, MBA

Business Consultant, Author & Educator | 14+ Years | 1,000+ Clients Served

DBA, National University
MBA, Focus in Finance, Webster University
Serving Lake Mary from Deltona, FL

Dr. Paul Borosky, DBA, MBA is a business consultant, author, and educator, and the founder of
Quality Business Plan. He works with Lake Mary and Central Florida owners on business planning, financial modeling, fractional CFO services, and the everyday problems of businesses that depend too much on their owners. He is the creator of
Dr. Paul's Organize-Plan-Grow™ Strategy, author of
numerous published books on Amazon including Dr. Paul's Fabled Forest Business School Series, and publisher of over
1,000 business-focused videos on YouTube. He has taught as an adjunct college instructor and teaches in Florida public schools.

14+
Years Experience
1,000+
Clients Served
$100M+
Projects Funded
1,000+
YouTube Videos

This page is for general educational purposes only. It is not legal, financial, tax, accounting, or other professional advice. Competitor examples are illustrative. Property, tax receipt, and population details are cited to their sources and change over time; confirm current requirements with the City of Lake Mary and the Seminole County Tax Collector. For decisions about your own business, consult a qualified professional.