What Is Planning in Management? Operating Plans for Small Business

What Is Planning in Management?

Textbook Definition

Planning is the first function of management: setting objectives and deciding in advance the actions, resources, responsibilities, and sequence required to achieve them.

In Plain English

Planning means deciding what you want and how you will get it: the steps, who does each one, what it costs, and in what order. A vision says where you are going. A plan says what you do on Tuesday.

Why Is a Big Vision Not Enough?

There is nothing wrong with a big vision. Most businesses need more of it, not less. But a vision tells you where you are going. It does not tell you what to do this week, who does it, or what it costs. Without that, people nod, investors get excited, and nothing gets built.

Planning is the first of the four jobs of management because the other three need something to work on. The tool that closes the gap is an operating plan: the big goal cut down to this month, this week, and today. Planning like this, before something goes wrong, is what textbooks call proactive management.

Here is the uncomfortable part. A vision that only lives on paper can never be wrong. The moment you build the first piece, it might be. That fear keeps a lot of owners drawing instead of building. But a small piece that exists, even an imperfect one, teaches you more than three more years of plans. It is safer to only draw it. It is better to build one small piece of it.

Signs you have this problem:

  • You can describe the finished business in detail, but not this week's tasks.
  • Money has gone into drawings, designs, and ideas, not the first real piece.
  • You have talked to every contractor or vendor and hired none.
  • Your plan has no costs, no names, and no order.
  • A new idea gets added before the last one is started.
  • People ask "when does it open?" and you do not have an answer.
If your plan cannot tell you what to do tomorrow morning at eight, it is not a plan yet. It is a picture.

What It Looks Like When the Plan Is All Vision

From the Fabled Forest · Chapter 7

Visionary Veronica announced a wellness resort three years ago, and the whole forest loved it. Investors put in real money. She can describe every room, down to the color of the towels. On the hill where it will stand, she has drawn six resorts in the dirt, two waterfalls, and a brand new sleep spa for bears.

There was no building. Not one brick. The investors' money had gone into drawings, a tent, and a lot of very good ideas. When Doctor Owl asked who was building it, she said she had talked to everyone.

Doctor Owl asked her to pick one piece she could finish in a month. Every answer was too big. He kept asking until the answer was small enough to actually build.

Veronica's story is Chapter 7 of Management and Leadership for Small Businesses, Book 1 of Dr. Paul's Fabled Forest Business School Series.

How to Build an Operating Plan in 4 Steps

One page. One month. Three questions most plans skip.

  1. Write down the big goal.

    The whole vision, in plain words. This part is easy, and it is allowed to be huge.

  2. Pick one piece you can finish this month.

    If you cannot finish it in a month, pick something smaller. Keep shrinking it until the answer is yes. One wall beats six drawings.

  3. Answer the three questions for that piece.

    What will it cost? Who does each part? In what order? Ask the people who will do the work whether the order makes sense. They often know a step you missed.

  4. Write this week's tasks and today's first one.

    Then review the plan every week. The plan is not real until there is a line that says what you do before dinner today.

Dr. Paul's Insight

Watch out for a plan that never says who is doing what, or what happens this week. That is the most common gap, and it is easy to miss because the vision looks so complete. Some owners need help finishing what they start. Visionary owners usually need help deciding. Picking the first small piece is the hardest and most important decision in the whole plan.

Worked Example: Pricing This Month's Piece Big goal: a $60,000 renovation. Too big for one month. This month's piece: finish one room. Materials $3,200 + labor $1,400 = $4,600. Add about 10 percent for what always goes wrong: $4,600 × 1.10 = $5,060. That is a number you can approve, schedule, and finish. Figures are an illustration to show the math, not a projection for your business.

Sample: A One-Page Operating Plan

The big goal sits at the top. Everything below it gets smaller and more specific.

Big goal: Open the full studioReviewed: Every Monday
This monthFoundation poured and one wall up.
What it costsAbout $5,000: materials, crew, and 10 percent extra for surprises.
Who does each partThe contractor builds. The owner orders materials, pays the bills, and keeps the business running.
In what orderAsk the contractor. Mark the corners, pour, let it cure a full week, then build the wall.
This weekHire the contractor. Order materials. Mark the corners.
TodayCall the contractor.

Sample for illustration. Keep the shape: month, cost, who, order, week, today.

Video: Turn a Big Goal Into a One-Page Plan

Video Coming Soon

What Is Planning in Management? Operating Plans for Small Business

Dr. Paul shrinks a big vision into a one-month operating plan on screen.

Who Is Building It?

Chapter 7 · Planning

Trunk Space for Everything: An Elephant's Blueprint

"When will the ground floor be poured?"

"When the plans are finished."

"When will the plans be finished?"

"When I've settled the design for Resort Two." She waved her trunk at the ridge. "It affects the road."

"Who is building it?"

"I haven't chosen. I've talked to everyone."

"How many coins have the investors put in?"

Veronica told him. It was a lot.

"And how many have been spent on building?"

How much had been spent on building, and what did Veronica finally build first? Chapter 7 has the answer and the one-page plan. Book 1 of Dr. Paul's Fabled Forest Business School Series.

Get the Book on Amazon →

Planning in Management Questions

What are the four functions of management?
Planning, organizing, leading, and controlling. Planning comes first because the other three need something to work on. Organizing sets up the people and processes, leading directs the team, and controlling checks results against the plan.
What is an operating plan?
An operating plan turns a big goal into what gets done this month, this week, and today. It answers three questions for each piece of work: what it will cost, who does each part, and in what order. The long-term vision says where you are going. The operating plan says what to do next.
What is the difference between proactive and reactive management?
Proactive management is planning and building systems before problems happen. Reactive management is handling problems after they happen. Every business needs some of both, but businesses that only react never get ahead of their problems.
How far ahead should a small business plan?
Keep a long-term vision for the next few years, but plan in detail one month at a time. Write this month's finished piece, this week's tasks, and today's first step, then review weekly. Detailed plans that run too far out usually change before you get there.

Written by Dr. Paul Borosky, DBA, MBA, business consultant, author, and educator with 14+ years and 1,000+ clients served. Need someone to help shrink the big vision down to this month? Dr. Paul works with owners one-on-one.

This page is for general educational purposes only. It is not legal, financial, tax, accounting, or other professional advice. Dollar figures are illustrations. The Fabled Forest and its characters are fictional. For decisions about your own business, consult a qualified professional.