Dr. Paul Borosky, DBA, MBA
Business Consultant, Northeast Florida
Jacksonville and First Coast Business Consultant for Operations
The work is good. The way the work gets done is what is costing you. Dr. Paul, Jacksonville and First Coast business consultant, helps you fix the process so the trade gets to shine.
Northeast Florida runs on moving things: containers, cars, parts, people, meals. The businesses that serve that economy live or die on process. When the procedures are in someone's head, the supplies run out on a Friday, and the schedule is a group text, good work gets slow and expensive. That is an operations problem, and it is fixable.
Call or text (321) 948-9588. Dr. Paul answers personally.
Last Updated: 10/29/2026 · Written by Dr. Paul Borosky, DBA, MBA
Ten Cities, Ten Operations Questions
Where Is the Work Getting Stuck?
Each card is a page written for one First Coast city. Pick the problem that sounds like your Tuesday.
Does Your Jacksonville Business Have Written Procedures?
If it only exists in your head, it does not exist. How to write SOPs your crew will actually use.
Where Is Your St. Augustine Business Wasting Time?
Double entry, double trips, double checking. How to find the hours that disappear every week.
What's Slowing Down Your Orange Park Business?
Every business has one slow step that sets the speed for everything else. How to find it and fix it.
Is Your Jacksonville Beach Service the Same Every Time?
Customers forgive a lot. They do not forgive surprises. How to deliver the same result on every job.
Doing More Without Hiring in Fernandina Beach
Before you add people, add capacity. The process changes that free up hours you already pay for.
Too Much Inventory in Palm Coast?
Stock on the shelf is cash you cannot spend. How to carry what you need and nothing more.
Paying Too Much for Supplies in Ponte Vedra?
Small purchases add up to a big number. How to buy smarter without switching to junk.
Is Your Middleburg Supplier Holding You Back?
Late deliveries and short orders cost you customers. How to measure suppliers and when to switch.
Scheduling Headaches in Green Cove Springs?
Too many people one day, not enough the next. How to schedule people and equipment around the real workload.
What Numbers Should Your St. Johns Business Track?
Three to five numbers that show a problem before a customer does. How to pick them and read them weekly.
Ready for Help?
Four Ways to Work With Dr. Paul
Fix one process, write the plan, bring in a part-time COO, or start with the free guides.
01 · Most Owners Start Here
Business Consulting
Walk Dr. Paul through how the work gets done, and he helps you find the slow step and the waste. By phone or video, anywhere on the First Coast.
Consulting and prices →02
Business Plan Writing
Expanding the operation and need financing? Dr. Paul writes the plan with five-year financials in seven days or less.
Plan writing and prices →03
Fractional CFO/COO
Need ongoing help building the systems while you run the work? Dr. Paul serves as your part-time COO and CFO.
Fractional CFO and COO →04
Small Business Education
Free guides on operations, management, finance, and marketing, written for owners who learned the trade first.
Free guides →A Logistics Town
Why Operations Is the Business Problem on the First Coast
When the region's biggest employers measure everything in minutes and units, their suppliers and service providers get measured the same way.
Source: JAXPORT cargo statistics, fiscal year 2025.
JAXPORT moved nearly 1.4 million containers and half a million vehicles last fiscal year. Behind every one of those is a trucking company, a mechanic, a warehouse, a caterer, a staffing firm, and a cleaning crew. Every one of them is a small business, and every one is judged on whether it shows up on time, does the job the same way twice, and does not run out of what it needs.
Most owners Dr. Paul talks to in Northeast Florida are excellent at the work and have never been taught operations. The procedures live in the owner's head. The bottleneck is the owner. The supply order is whatever the owner remembers on Tuesday. A Jacksonville business consultant turns that into a system that works whether the owner is in the building or not.
From the Book
Faster at Every Step but One
"I sped up everything. Why isn't anything faster?"
At the front counter, two of Otto's helpers were taking parcels in at a brisk pace, writing tickets, and passing them back.
Dr. Paul's take: Otto hired help, sped up the counter, sped up packing, and the line out the door got longer. That is the most common operations mistake on the First Coast: fixing the steps that are easy to see instead of the one that sets the pace. Find the slow step first. Everything else waits on it. Dr. Paul finds it with owners through his Organize-Plan-Grow™ Strategy.
Learn the Operations Side
How the Work Actually Flows, Taught Through Stories
Dr. Paul's Fabled Forest Business School Series · Book 3
Operations for Small Businesses
SOPs, bottlenecks, inventory, scheduling, suppliers, and preventive maintenance, taught through the same Fabled Forest owners, now busy enough to break. Every chapter ends with a worksheet: prep lists, run sheets, capacity math. Every operations question on this page has a chapter in this book.
Get Book 3 on Amazon →See It Explained on Video
Watch it explained, then come back to the steps on this page.
Business Plan Writer's Tip #14 for Jacksonville, FL
A quick business plan tip from Dr. Paul Borosky, DBA, MBA, for small business owners in Jacksonville, FL. (1:23)
Business Plan Writer for Jacksonville, FL
Startup opportunities and business plan advice from Dr. Paul Borosky, DBA, MBA, for owners in Jacksonville, FL. (7:56)
FAQ
Operations Questions From First Coast Owners
What does an operations consultant do for a small business?
Which First Coast cities does Dr. Paul serve?
How long does it take to fix an operations problem?
How do I know if I have an operations problem or a people problem?
Describe a bad week. Find the slow step.
Dr. Paul Borosky, DBA, MBA
Business Consultant, Author & Educator | 14+ Years | 1,000+ Clients Served
Dr. Paul Borosky, DBA, MBA is a business consultant, author, and educator, and the founder of Quality Business Plan. He works with owners across Jacksonville and the First Coast, the rest of Florida, and the country on business planning, financial modeling, fractional CFO services, and the everyday problems of businesses that depend too much on their owners. He is the creator of Dr. Paul's Organize-Plan-Grow™ Strategy, author of numerous published books on Amazon including Dr. Paul's Fabled Forest Business School Series, and publisher of over 1,000 business-focused videos on YouTube. He has taught as an adjunct college instructor and teaches in Florida public schools.
This page is for general educational purposes only. It is not legal, financial, tax, accounting, or other professional advice. Market figures are cited to their sources and change over time. The Fabled Forest and its characters are fictional. For decisions about your own business, consult a qualified professional.