What Is Supply Risk Management?

Textbook Definition

Supply risk management is the identification, assessment, and mitigation of risks that could disrupt the availability of critical inputs, commonly through supplier diversification, backup sourcing agreements, and safety stock.

In Plain English

Supply risk management means listing the things you cannot open without, setting up a second place to buy each one before you need it, and keeping a small extra supply on hand, so one supplier's problem never becomes your closed sign.

Why Is Buying From One Supplier So Risky?

Most of the time, your supplier delivers, so you never think about what happens when they do not. Suppliers run late, run out, raise prices, close, or get bought. If you buy something essential from exactly one place, their problem becomes your problem the same day.

Buying a critical item from only one supplier is called single sourcing. It is not wrong. It is a risk worth writing down. The fix is a backup source set up while nothing is wrong, and enough stock on the shelf to cover the time it takes to use it.

Signs you have this problem:

  • One supplier provides something you cannot operate without.
  • You do not know who else sells it.
  • You keep one emergency unit, and it is already used.
  • You have never asked what you would do if your supplier closed.
  • A late delivery has ever forced you to close or turn customers away.
  • Your backup plan is "they have never let me down."
Trusting one supplier completely is fine in a friendship. In a business, it is a risk you should at least write down.

What It Looks Like When the Only Mill Runs Out

From the Fabled Forest · Chapter 10

Louie Waffles bought every sack of flour from Low Root Mill for twelve years. Then Talon Fire Pizza bought the mill's entire month of flour, up front, at double the price. Grist sent Louie a card: no flour this month. Louie had used his one emergency sack the week before. Waffle Woofs closed.

Doctor Owl had Louie list only the five things he could not open without: butter, coffee, eggs, flour, syrup. For each one, who he bought from, who else sold it, and how much he kept on hand. Every item had a backup except flour.

Grist himself suggested the grain wagon at the desert market. Coarser flour, but good enough. Louie changed the recipe card, built two weeks of safety stock rotated oldest first, and reopened Saturday. Grist went back to selling him three sacks a week. Across the square, Talon's extra flour sat under a tarp, going soft.

Louie's story is Chapter 10 of Operations for Small Businesses, Book 3 of Dr. Paul's Fabled Forest Business School Series.

How to Manage Supply Risk in 5 Steps

This takes one afternoon. Do it while nothing is wrong.

  1. List only the things you cannot operate without.

    Not every supply. Just the items that, if they ran out, would close you or stop service. Most businesses have five to ten.

  2. Write your current supplier next to each one.

    And note whether it is the only place you buy it. Those single-source items are your biggest risks.

  3. Set up one backup supplier for each item, now.

    Find them, contact them, and if possible place a small order so you are already a customer. A backup supplier found during a crisis is a scramble.

  4. Set a safety stock for each item.

    Enough to cover the time it would take to get more from the backup. If the backup takes a week, keep at least two weeks. Rotate it, oldest first, so it stays fresh.

  5. When you use the safety stock, refill it first.

    Before anything else. The most common mistake is using the emergency supply and forgetting to replace it, so the next emergency finds an empty shelf.

Dr. Paul's Insight

A backup supplier is often a little more expensive or a little lower quality. That is fine. It does not have to replace your main supplier. It has to keep you open. Buying a small amount from your backup regularly keeps the relationship warm, so when you truly need them, you are already a customer they know.

Worked Example: What One Closed Week Costs A café does about $2,800 a week in sales, keeping about $700 after food costs. Closing for one week because a single supplier ran out loses that $700, plus wages paid to staff with nothing to sell. Two weeks of safety stock at about $150 of flour a week ties up $300 of cash. $300 sitting on a shelf, rotated so it never goes to waste, protects against a $700+ loss and a week of disappointed regulars. Figures are an illustration to show the math, not a projection for your business.

Sample: A Critical Supplies Risk Sheet

Only the items you cannot open without. One backup and a safety stock for each.

Business: CaféReviewed: Every quarter
ItemMain supplierBackup supplierSafety stock
ButterLocal dairyGeneral store1 week
CoffeeCoffee wagon ACoffee wagon B2 weeks
EggsHen farmFarm across the creek3 days
FlourLow Root MillDesert grain wagon2 weeks
SyrupMaple standLocal honey producer2 weeks

Sample for illustration. Rotate stock oldest first, and refill it before anything else when used.

Corner the Supply?

In the book, Talon Fire Pizza, a new shop on the square, keeps showing the forest a faster way. Every one sounds efficient. Every one works for a while. Every one breaks down on the busiest day. Here is the one in Chapter 10.

The Shortcut

Buy up everything your competitor needs, so they cannot get any.

Why It Works for a While

Your competitor closes for a week, and their customers walk across the street to you.

What It Costs

You now own more than you can use, sitting somewhere you never planned for, going stale. The supplier will never trust you again, and your competitor has just learned to find a second source.

Win with a better product and a more reliable operation, not by emptying the shelf. And if a competitor ever tries this on you, a backup supplier is your answer.

Video: How to Protect Your Business From Running Out

Video Coming Soon

Supply Risk Management: Backup Suppliers and Safety Stock

Dr. Paul builds a critical supplies list with backups and safety stock on screen.

There Isn't Anybody Else

Chapter 10 · Supply Risk and Backup Suppliers

One Mill, One Mole, One Problem: A Labrador's Empty Sack

"There isn't anybody else," he said. "Grist's the only mill."

"In the forest," said Doctor Owl.

Where did Louie find a second source, and who suggested it? Find out in Chapter 10. Book 3 of Dr. Paul's Fabled Forest Business School Series.

Get the Book on Amazon →

Supply Risk Questions

What is supply risk?
Supply risk is the chance that something your business needs will not be available when you need it, because a supplier runs late, runs out, raises prices, closes, or is bought. It matters most for items you cannot operate without.
What is single sourcing?
Single sourcing means buying an important item from only one supplier. It can bring better prices and relationships, but it also means that supplier's problem immediately becomes yours. For critical items, set up a backup even if you keep buying mostly from the main source.
How many backup suppliers do I need?
Usually one backup for each item you cannot operate without is enough for a small business. The goal is not a long list. It is one tested, contacted alternative you could switch to within the time your safety stock covers.
What is safety stock?
Safety stock is a small extra supply of an item kept on hand at all times, rotated oldest first so it stays fresh, and used only when a normal delivery does not arrive. It buys you time to get more from a backup supplier before you run out.

Written by Dr. Paul Borosky, DBA, MBA, business consultant and author who helps owners build businesses that run on systems. Want help finding the single points of failure in your business? See fractional COO services.

This page is for general educational purposes only. It is not legal, safety, employment, financial, or tax advice. Safety and employment rules differ by place and industry. Dollar figures are illustrations. The Fabled Forest and its characters are fictional. For decisions about your own business, consult a qualified professional.